There are always some appointments allocated to emergency or walk-in consultations. You may not be able to see your preferred GP under these circumstances.
Our patients are able to book a longer consultation if required by their GP. Please arrange this by calling our practice.
Please check with the practice before making a booking for a flu vaccination.
Travel Clinic consultations must be booked by phone and require 30 minute appointments. Please arrive 15 minutes early to fill in your pre-travel questionnaire. All travel appointments are privately billed.
To protect your privacy and ensure all results are managed in accordance with Best Practice, we do not provide or discuss results over the phone.
Home visit appointments can be arranged at the doctor’s discretion. Please call us to discuss your needs.
We are a private billing clinic. Our fees are available to view on our Billings page.
Job Opportunities at Our Clinic
Need more flexibility at work?
Then we have a position for you at our Hobson's Bay Clinic
Federal Privacy Commissioner. Free call 1300 363 992privacy.gov.au
Health Complaints Commissioner: 1300 582 113hcc.vic.gov.au/public/health-records
Feedback and Complaints
Should you have a concern or complaint, please speak with your Doctor or our Practice Manager in the first instance. If you are unsatisfied with their response and you wish to take things further, complaints can be made to the Victorian Health Complaints Commissioner on 1300 582 113 or https://hcc.vic.gov.au
Telephoning your doctor
You can contact your doctors in the practice by telephone during normal surgery hours and a message will be taken and passed on to the doctor.
Your call will be returned by reception staff by the end of the doctor’s shift.