With extended hours, on-site services and dedicated doctors, our medical centre is ready to help you become healthy and stay that way. Serving the people of Caroline Springs, Deer Park, Taylors Hill, Burnside, Derrimut, Hillside, St Albans and surrounding suburbs.
We are a mixed billing clinic. Our fees and Did Not Attend Policy are detailed in our Billings section (see below).
Please Note: There will be an increase in our consultation fees as of Monday 3rd May 2021. (please see Billings section below)
Medical centre hours
Opening hours are subject to change. Please contact the clinic prior to attending.
8 am - 8 pm
8 am - 6:30 pm
8 am - 8 pm
8 am - 8 pm
8 am- 8 pm
Sat & Sun
9 am - 5 pm
For out of hours care, please call:
13SICK (13 74 25)
We continue to offer Telephone consultations for our patients. In order to be eligible for a telehealth appointment, you must have been seen in person by a doctor at the Practice at least once in the last 12 months
Please be advised patients under 15, DVA or Concession Card Holders will continue to be bulk billed for telehealth consultations Mon – Fri only. All other patients may be charged a fee in accordance with our Practice Billing Policy.
For our current patients, when booking online, please use your name as it appears on your Medicare Card. This will help ensure we match your patient file.
*Not all appointments are published online*
For consultations to discuss one or two issues.
There are always some appointments allocated to emergency or non-emergency walk-in consultations. You may not be able to see your preferred GP under these circumstances and lengthy wait times are likely to occur. Please call us so that we can advise you on a suitable time.
Non standard appointments
Please call us to arrange the following types of appointments:
Early morning appointments
Long or pro-longed consultations (used to discuss multiple issues)
If you do not have an scheduled appointment but need to see a GP
We understand that things change, therefore, if you need to cancel or reschedule your appointment please call us. We can help you reschedule your appointment. However, patients that habitually Did Not Attend (DNA) their appointments can impede our ability to provide quality care. From 1/6/2019, our medical centre has introduced a DNA Policy where patients that miss three appointments can be invoiced a fee of $30.
Please review our full DNA Policy by downloading a copy or asking for a copy from our reception team.
Bulk Billing of any consultations is at the discretion of each Medical Practitioner