To ensure the health and safety of our staff and patients we require all patients and visitors attending the clinic to wear a face covering at all times. No entry will be permitted without the wearing of a face covering.If you have flu-like symptoms including a temperature and have recently returned from overseas or if you suspect that you may have the novel Coronavirus, please call ahead to let our staff know before attending. Alternatively, please call the dedicated national hotline on 1800675398 or visit www.dhhs.vic.gov.au/novelcoronavirus for further information.
Your Health is our life
Modern Medical Caroline Springs
Suite C3A, 1042 Western Highway, Caroline Springs VIC 3023
With extended hours, on-site services and dedicated doctors, our medical centre is ready to help you become healthy and stay that way. Serving the people of Caroline Springs, Deer Park, Taylors Hill, Burnside, Derrimut, Hillside, St Albans and surrounding suburbs.
We are a mixed billing clinic. Our fees and Did Not Attend Policy are detailed in our Billings section (see below).
Medical centre hours
Opening hours are subject to change. Please contact the clinic prior to attending.
* Thursday 17 December 2020 clinic will close at 6 pm
8 am - 7 pm
8 am - 6 pm
8 am - 7 pm
8 am - 7 pm
8 am- 7 pm
Sat & Sun
9 am - 5 pm
For out of hours care, please call:
13SICK (13 74 25)
Telephone consultation will be available to: -
people isolating themselves at home on the advice of a medical practitioner or in accordance with home isolation guidance issued by the AHPPC;
people who meet the testing guidelines for COVID-19;
people aged over 70;
Aboriginal and Torres Strait Islander people aged over 50;
people with chronic health conditions or who are immunocompromised; and
parents with new babies and people who are pregnant.
People in isolation or quarantine for COVID-19 can see any eligible health provider through new telehealth system. Patients in vulnerable groups can additionally see a health provider via telehealth for a non-COVID-19 matter if they have seen that provider, or another provider within the same practice, face-to-face at least once in the previous 12 months. Please be advised that if you don't meet the above eligibility criteria, you will be charged between $40 - $70 per appointment, based on your consultation.
For our current patients, when booking online, please use your name as it appears on your Medicare Card. This will help ensure we match your patient file.
*Not all appointments are published online*
For consultations to discuss one or two issues.
There are always some appointments allocated to emergency or non-emergency walk-in consultations. You may not be able to see your preferred GP under these circumstances and lengthy wait times are likely to occur. Please call us so that we can advise you on a suitable time.
Non standard appointments
Please call us to arrange the following types of appointments:
Early morning appointments
Long or pro-longed consultations (used to discuss multiple issues)
If you do not have an scheduled appointment but need to see a GP
Monday-Friday after 8am, before 8pm and Saturdays 9am – 1pm:
Weekdays before 8am, after 8pm, Saturdays after 1pm and Sundays:
We understand that things change, therefore, if you need to cancel or reschedule your appointment please call us. We can help you reschedule your appointment. However, patients that habitually Did Not Attend (DNA) their appointments can impede our ability to provide quality care. From 1/6/2019, our medical centre has introduced a DNA Policy where patients that miss three appointments can be invoiced a fee of $30.
Please review our full DNA Policy by downloading a copy or asking for a copy from our reception team.
Bulk Billing of any consultations is at the discretion of each Medical Practitioner